FAQs

Below are our frequently asked questions. Find out more about vaping, scripts, and how to get started on your Quit Smoking Journey.

How Vape Scripts can assist you

Vape Scripts Doctors and care plans

When booking an appointment with us, you will get the chance to have a real conversation with an Australia Doctor and receive expert unbiased advice. All our doctors are TGA authorized Nicotine Prescribers and are passionate about helping you in your Quit Smoking journey.

We don't stop at the script.

At Vape Scripts we believe in supporting our patients. After the initial consultation, our doctors follow up with their patients regularly to check your progression and make any adjustments required to your therapy.

How does it work?

We know quitting smoking can be challenging, and we’re here to help. 

Our system is simple:

1. Make a telephone appointment that best suits your schedule (no more waiting rooms!)

2. Speak to our doctors about your quit-smoking goals and receive expert advice tailored to your needs.

3. Eligible patients will receive their script right after the consultation, choose their products from our partner online pharmacy section, and get them delivered straight to their door.

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Can I book a consultation from anywhere in Australia?

Every Australian State and Territory can access Vape Scripts services.

Consultation: Please note, our doctors are based in Brisbane, and appointment times are set as AEST (Australian Eastern Standard Time) on our booking platforms. Keep this in mind when booking from anywhere else in Australia.

Shipping: We can ship your order anywhere in Australia.

States and Territories: QLD, NSW, VIC, SA, TAS, NT, WA, ACT

How much does it cost to get started?

The consultation cost is $60, applicable for qualifying patients only.

After the consultation, eligible patients will receive the script and a link to access our partner pharmacy range, make a purchase online and get the order delivered to your doorstep in 1-3 business days*.

N.B. If you don't qualify for a Nicotine prescription you are entitled to a full refund of the consultation fee.

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What happens if I don't qualify for a prescription but I have paid for the consultation?

If you don't qualify for a Nicotine prescription you are entitled to a full refund of the consultation fee.

Can I claim the cost of my products through my private healthcare insurer?

Our treatment is non-PBS medications so depending on your healthcare insurer, you may be able to make a claim. You will need to contact your provider directly.

Do I have to pay before I talk to a doctor?

The consultation fee is charged upon booking however, if you don't qualify for a Nicotine prescription you are entitled to a full refund of the consultation fee. No script no charge! 

Does Vape Scripts dispense Liquid Nicotine?

Our doctors can prescribe Nicotine Vaping Products to eligible customers that can be dispensed through our partner pharmacy SWITCHD CHEMIST. Our products are compliant with Therapeutic Goods Administration TGO 110 and stocked in Australia.

Are all Nicotine Vaping Products dispensed by Vape Scripts' partner pharmacy sourced and stored in Australia?

Yes and Yes. All our Nicotine Vaping products are sourced and stored here in Australia and comply with Therapeutic Goods Administration TGO 110.

What Pharmacy do you partner with for the dispensary of Nicotine Vaping product

Vape Scripts partners with SWITCHD CHEMIST. Our services include Telehealth Consultation and product dispensary.

Our patients can talk to knowledgeable and qualified practitioners and order the prescribed product all under the same roof.

As a result, you can trust that your products come from a trusted source and comply with Australian quality standards.

Your Prescription

How long is my prescription valid for?

Your prescription will be valid for 12 months from the date of issuing.

I already have a script, can I fill it with your partner pharmacy?

Yes, you will need to obtain an e-script from your doctors and upload it onto our site in order to access the pharmacy section. 

My doctor has approved my prescription, what’s next?

You will be directed to our partner pharmacy where you will be given access to purchase your products.

Who qualifies for a prescription?

In Australia, people require a prescription for all purchases of nicotine vaping products, such as nicotine e-cigarettes, nicotine pods, and liquid nicotine.

Nicotine vaping products can be prescribed to patients who have not succeded in quitting smoking with a first-line therapy (ChemPics, nicotine patches or nicotine gums) and should only be used when other measures have failed.

During the consultation, our doctors will go through your goals and requirements and will provide unbiased advice on the best therapy that will help you succeed.

The legal age requirement to obtain a prescription for Nicotine Vaping Products is 18 years old however, Vape Script does not encourage vaping as a habit for young people. Our doctors will assess each patient's needs and requirements and will advise the most suitable solution including other Nicotine Replacement Therapies and other cessaion methods.

Can I have a higher/lower dosage if my treatment plan is not working?

If you feel that the dosage prescribed during the original consultation is not working well with your cravings, we encourage you to contact us to organize a conversation with our doctors.

Quit smoking for good

What are the risks of smoking?

Smoking is the leading preventable cause of death and disease in Australia. Tobacco smoke contains more than 7,000 chemicals, including at least 69 known carcinogens.

Smoking harms nearly every organ of the body, causing many diseases and reducing the health of smokers in general.
Tobacco use is responsible for a global pandemic of death and disease, causing one in 10 deaths worldwide from both direct tobacco use and exposure to
second-hand smoke.

Why is it so hard to quit smoking?

Nicotine is an addictive substance that makes quitting smoking very challenging. That is why most attempt to quit smoking "cold-turkey" and without support fail.

A 2019 survey showed that 8 million Australians smoke, with 81% of smokers having made a quit attempt. Whilst statistics show a very high level of quitting activity among smokers, the rate of successful quitting is low because of the high relapse rate, with 40% of smokers making more than 3 attempts to quit.

I only smoke a few cigarettes a week, is it so bad?

While the less you smoke the better, light smoking and social smoking still increase the risks of heart disease, lung cancer, cataract, and other conditions.

When it comes to quitting smoking for good, everyone is different. Some light and intermittent smokers may have an easier time quitting than heavy smokers, while others find it just as difficult.

What are the benefits of quitting smoking?

A substantial body of research has established that quitting smoking has immediate as well as long-term health benefits for men and women of all ages, reducing risks for diseases caused by smoking and improving health in general.

Within a few months of quitting smoking, the cilia in the lungs and airways improve at sweeping mucus and debris from the lungs (as long as irreversible damage has not taken place). Lung function improves and the presence and severity of respiratory symptoms reduce.

Read more about WHAT HAPPENS WHEN YOU QUIT SMOKING

When is the best time to quit smoking?

There is no better time to quit smoking than today!

You are never too young or too old to quit smoking. Quitting smoking has immediate as well as long-term health benefits for men and women of all ages, reducing risks for diseases caused by smoking and improving health in general.

Within a few months of quitting smoking, the cilia in the lungs and airways improve at sweeping mucus and debris from the lungs (as long as irreversible damage has not taken place). Lung function improves and the presence and severity of respiratory symptoms reduce.

Quitting smoking even at age 60, 70, or beyond will have many health benefits and improve your quality of life and expectancy.

How much does it cost to smoke cigarettes?

Based on the consumption of one 25 pack of cigarettes a week priced at $36, the cost of smoking adds up to:

$252 per week = $1,116 per month = $13,14 per year. 

Vaping

Is vaping nicotine legal in Australia?

Yes, vaping nicotine is legal in Australia however only pharmacies can dispense nicotine vaping to patients with a prescription, it is illegal for any other Australian retailers, including vape stores, to sell nicotine vaping products.

Vape stores will still be able to sell flavours and non-nicotine vaping products, including devices.

How do I obtain a prescription for Nicotine Vaping Products?

From 1 October 2021 Australians will require a prescription to legally access nicotine e-cigarettes and nicotine vaping products from Authorised prescribers.

Since the change in legislation, many “pop up” telehealth websites have emerged to provide vaping scripts with little or no direct contact with a doctor.

At Vape Scripts we take your quitting journey seriously and believe in supporting our patients every step of the way. Our service includes an initial consultation with a real doctor, regular check-ups, and ongoing support.

Through their expert advice, our doctors can help you understand whether a vaping script is the right fit for you, and tailor the quitting plan to your specific needs, regular check-ups, and ongoing support. 

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Is vaping a safe way to quit smoking?

While vaping is considered a safer alternative to smoking, it still involves certain risks.

Vaping is a relatively new technology, and scientists are still monitoring the long-term health effects of e-cigarettes and vaping products.

Inhaling nicotine from a solution rather than by burning tobacco produces less harmful substances than cigarette smoke, however, it's important for people to know that there are risks associated with inhaling some of the active ingredients used in nicotine products such as flavouring. TGO 110 sets out several requirements relating to the ingredients used in nicotine vaping products, that's why it's important to source your products from a trusted source.

This is why we don't encourage patients to adopt vaping as a long-term habit but use it as a tool to assist with your quit smoking journey. By gradually reducing your nicotine intake, the therapy allows your body to overcome the cravings and withdrawal symptoms until you are ready to quit once and for all, and minimize the chance of relapsing.

How much does it cost to vape?

Costs involved with vaping are dependent on many factors such as the type of device you use and your vaping consumption.

Vaping devices prices can vary from $20 to $80. Based on the smoking habit of someone who used to smoke one packet of cigarettes a day, the estimated cost varies between $5 and $9 per day.

What products does Vape Scripts provide?

We partner with SWITCH CHEMIST for the dispensary of Nicotine Vaping Products.

All products found in on our Pharmacy section (restricted to patients with a valid script) are compliant with Therapeutic Goods Administration TGO 110 and stocked here in Australia.

What are the penalties for importing and possessing Nicotine Vaping Products without a prescription?

There are severe penalties for importing or possessing nicotine liquid without a prescription, including fines of over $10,000 in some states, or even prison time.

What's the difference between Nicotine Salt and Freebase?

Nicotine freebase is the purest form and original form of nicotine. For a long time, freebase nicotine was the only nicotine available for vaping, however, it can be very harsh inhaled in high doses.

Salt nicotine allows a much smoother draw due to the addition of benzoic acid. Benzoic acid lowers the PH level of the mix bringing it closer to neutral and making it more comfortable to inhale.

Nic Salt absorbs faster into our bodies allowing to use higher nicotine strengths without the rough throat hit.

How do I safely handle Nicotine Concentrate?

In Australia, liquid nicotine for DIY mixing is classified as a schedule 7 poison. This is because liquid nicotine can be highly toxic in its concentrated form and needs to be handled with due care.

You should treat nicotine as you would treat any other dangerous chemical, including:

- Wearing gloves

- Eye protection

- Working in a well-ventilated area 

- Make sure that your work area is tidy and distraction-free. 

Read more about NICOTINE SAFE HANDLING

Ready to get started?

Our doctors are awaiting your call, let us assist you on your quitting journey!

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